Reference

How swapearn Handles Your Personal Information

This privacy policy covers what data we collect when you open an account, make a deposit through JazzCash, Easypaisa or Raast, and use our lobby.

Account dataPayment detailsDevice and session infoYour access rights
swapearn How swapearn Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Email Support

Send your data request or privacy query to our support email. Include your registered account number so we can locate and action your request without delay.

Live Chat

Open the chat widget in your account dashboard. Our team can confirm what data we hold and walk you through an access or deletion request in real time.

Account Settings

Several data preferences — including marketing contact opt-outs and session history — are available directly inside your account settings without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption across all account and payment pages. Cookie preferences can be managed through your browser or the cookie banner on first visit. We do not share wallet data — JazzCash, Easypaisa or Raast account numbers — with advertisers or unrelated third parties.

Encryption in Transit

All data exchanged between your device and our servers is encrypted via SSL. This covers account login, payment entry and any personal detail you update in your profile.

Cookie Controls

We use session cookies for account security and analytics cookies to understand how the lobby is used. You can adjust or withdraw cookie consent through your browser settings at any time.

Retention Policy

We keep your data for as long as your account is active. After account closure, we retain only what applicable law requires — then delete or anonymise the remainder.

Access and Correction

You can request a copy of your personal data or ask us to correct inaccurate details. Contact our support team via email or live chat and we will respond within a reasonable timeframe.

Common Questions About Your Privacy

Here are the questions we hear most often about how we handle your information. If your question is not covered here, reach us through live chat or email from your account page.

We collect your name, email address, mobile number and the payment wallet you link — such as your JazzCash or Easypaisa account number. This is needed to verify your identity and process payments.

No. Your wallet details are used only to process your deposits and withdrawals. We do not share them with advertisers or unrelated third parties under any circumstances.

We retain data for the period required by applicable law after closure. Data not subject to a legal hold is deleted or anonymised. You can request confirmation of what we still hold.

Yes. Contact our support team via live chat or the email address in your account settings. We will provide a summary of the personal data tied to your account.

Submit a deletion request through live chat or email. We will remove data that is not subject to a legal retention requirement and confirm when the process is complete.

We use session cookies for account security and analytics cookies for lobby performance. You can manage or withdraw cookie consent through your browser settings or the cookie banner.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.